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  6. A National Study Of Lodging Organizations Supporting Patient And Caregiver Access To Care In The U.s

A National Study of Lodging Organizations Supporting Patient and Caregiver Access To Care in the U.S

Jennifer A Owens1, Godwin Okoye2, Flavius R W Lilly3

  • 1University of Maryland, Baltimore (UMB), 220 Arch St., Baltimore, MD, 21201, USA. jowens@umaryland.edu.

Journal of Community Health|June 14, 2025

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View abstract on PubMed

Summary

Lodging organizations provide crucial support for medical travelers, with many offering free or financially assisted stays. However, access and services vary, highlighting equity gaps for adult patients and those with rare conditions.

Area of Science:

  • Health Services Research
  • Medical Travel Support Systems
  • Geospatial Health Informatics

Background:

  • Domestic medical travel necessitates accessible lodging for patients and caregivers.
  • Existing lodging support systems are decentralized and their characteristics are not well-documented.
  • Understanding these services is crucial for health services research and policy development.

Purpose of the Study:

  • To document the characteristics, costs, and services of lodging organizations supporting domestic medical travelers.
  • To introduce a publicly accessible, geocoded national dataset of these organizations.
  • To inform health services research and policy related to medical travel.

Main Methods:

  • Cross-sectional descriptive study of 502 U.S. lodging organizations serving medical travelers (April 2023-May 2024).
  • Data collection via website review, directories, and direct outreach; geospatial mapping using ArcGIS and R.
  • Chi-square tests used to compare pediatric-only versus adult/all-age facilities.

Main Results:

  • 52.4% of organizations offered free lodging; 84.7% advertised financial assistance.
  • Pediatric-only facilities (40.8%) were more likely to offer support services (99.0%) and lower-cost accommodations.
  • Services included meals (53%), transportation (41%), and domestic support (33%); affiliations varied (44.4% independent/hospital-based).

Conclusions:

  • Lodging organizations form a vital support network for medical travelers, exhibiting structural variations and equity gaps.
  • Findings support recognizing lodging as a health-related social need.
  • Potential integration into value-based care, Medicaid waivers, and hospital community benefit strategies is suggested.
Keywords:
Access to careDomestic medical travelHealth-related social needsPatient and caregiver lodgingRural health

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